Case intake and classification
Read free-text reports, extract the suspect product and the reaction, and order the queue so the team reviews urgent cases first.
Pharma · Pharmacovigilance and Medical Affairs
AI in pharmacovigilance helps classify adverse event reports, prioritize them by seriousness and detect signals for human review. Regulators accept it with conditions: the marketing authorization holder validates the model, documents it within its pharmacovigilance system, and a qualified professional still assesses each case and its causality.
Educational guide. Arkangel AI does not offer a pharmacovigilance system: it does not receive, code or report cases to any authority. This page explains where the physician questions shown in Arkangel Insights relate to pharmacovigilance and where they do not.
The EMA reflection paper on AI names adverse event report management, classification and severity scoring, and signal detection. CIOMS frames AI as support for the expert, not a replacement.
Read free-text reports, extract the suspect product and the reaction, and order the queue so the team reviews urgent cases first.
Suggest whether a case looks serious so a professional can confirm it in time. Reporting timelines come from each local rule, not from the model.
Group similar reports and surface new patterns for the safety committee, which decides whether there is a signal and what to do about it.
Support the review of publications and other sources the holder must monitor. Causality assessment stays with a professional.
We could not verify an AI-specific pharmacovigilance rule from any Latin American authority. The reference frameworks come from EMA, FDA, CIOMS and ICH.
EMA states that the marketing authorization holder must validate, monitor and document model performance and include AI/ML operations in the pharmacovigilance system (adopted September 2024).
EMA reflection paperFDA's January 2025 draft guidance proposes a risk-based framework to assess the credibility of an AI model for a specific context of use. It is a draft and non-binding.
FDA draft guidanceCIOMS Working Group XIV published its report on AI in pharmacovigilance on 4 December 2025. It warns that automation aimed only at efficiency can remove the value experts add to each case.
CIOMS Working Group XIVUnder ICH E2D, a case needs four minimum elements: an identifiable reporter, an identifiable patient, an adverse reaction and a suspect product. AI does not change that rule.
ICH E2D guidelineWhere reports go in each country. Timelines and obligations are those of each authority's current rules; for Mexico, see the NOM-220 guide (in Spanish).
| Authority | Country | What it publishes |
|---|---|---|
| FDA | United States | FAERS, the database of adverse event reports. Official site |
| EMA | European Union | The EU pharmacovigilance framework and good pharmacovigilance practices (GVP). Official site |
| INVIMA | Colombia | Online pharmacovigilance services: VigiFlow eForms to report adverse reactions and enrollment in the national pharmacovigilance network. Official site |
| COFEPRIS | Mexico | Pharmacovigilance guides and guidelines; the binding rule is NOM-220-SSA1-2016, published in the DOF. Official site |
| DIGEMID | Peru | National Pharmacovigilance and Technovigilance Center (CENAFyT), the VigiFlow platform and safety alerts. Official site |
| ANVISA | Brazil | Pharmacovigilance and the VigiMed reporting system, which registration holders use with the ICH E2B(R3) standard. Official site |
| WHO · Uppsala Monitoring Centre | Global | VigiBase, the WHO global database of reports of suspected adverse effects. Official site |
Arkangel Insights shows aggregated, anonymized signals from the real clinical questions physicians ask in Colombia, Peru, Mexico and Ecuador, by molecule, specialty, disease area and country. That is medical intelligence, not pharmacovigilance.
If a frequent question is about an adverse effect or an interaction, Medical Affairs can use it to review materials, training or safety messages. But an aggregated signal is not a case: it has no identifiable patient or reporter, which ICH E2D requires. Any specific safety information that reaches the company through any channel is assessed by its pharmacovigilance team under its own procedures.
It is the use of artificial intelligence models to support pharmacovigilance work: classifying adverse event reports, prioritizing them by seriousness, grouping similar reports to look for patterns, and screening literature. The marketing authorization holder validates the model and documents it in its system, and a professional still assesses each case, its causality and its reporting.
Reporting remains the responsibility of the marketing authorization holder and of the professionals each country's rules require to report. AI can prepare or prioritize cases, but an accountable person reviews them and submits them through the official channel. EMA expects AI/ML operations to be documented inside the pharmacovigilance system.
No. Arkangel AI does not receive, code or report cases, and it does not assess causality. Arkangel Insights shows aggregated, anonymized physician questions by molecule, specialty, disease area and country. It can guide medical education and scientific communication, but it is not part of a company's pharmacovigilance system and does not replace it.
No. They are aggregated, anonymized signals with no identifiable patient or reporter, and ICH E2D requires both, plus a reaction and a suspect product, for a case to exist. If the company learns of a specific case through any channel, its pharmacovigilance team assesses it under its own procedures.
EMA asks the marketing authorization holder to validate, monitor and document model performance within its pharmacovigilance system. FDA's 2025 draft guidance proposes assessing a model's credibility for its context of use. CIOMS stresses keeping a human expert in the assessment of each case. None of these sources lets the model decide alone.
In 30 minutes we review what Arkangel Insights shows for your disease area and country, and what it cannot tell you. Your pharmacovigilance stays in your own system.
Last verified: . Informational content for pharmaceutical industry teams. It does not replace each authority's current rules or regulatory advice.