Arkangel AI customer cases and studies

Payer (EPS) · Colombia · Medical claims audit

Colombian EPS (anonymized): AI medical claims audit

18 batches audited with 98 rules across three layers. The human auditor kept the final decision and no communication was sent automatically.

days, average audit cycle per batch

94 → 29days, average audit cycle per batch

invoice line items reviewed

42,300invoice line items reviewed

lines reviewed manually before prioritization

100% → 31%lines reviewed manually before prioritization

findings with an explicit reason and evidence

54% → 96%findings with an explicit reason and evidence

Rounded, anonymized figures.

Pharma and provider · Colombia · Clinical pathway

ProPacífico, with BMS support: gastric cancer clinical-pathway adherence

Arkangel AI's Pandora audited a cohort against the clinical pathway to surface high-risk patients missing expected care, with medical review.

clinical records reviewed

6,530clinical records reviewed

patients classified as high risk

436 (7%)patients classified as high risk

of high-risk patients with no endoscopy ordered or performed

38%of high-risk patients with no endoscopy ordered or performed

Reported pilot figures; the case publishes its method and limits.

Pharma · LATAM · Confidential

Confidential pharma case: from field visits to brand decisions

How a regional pharma operation connected field signals, physician questions and adoption to decide where to act.

Spanish-language document, restricted to corporate teams.