Operational efficiency determines profitability for healthcare organizations (HCOs), AI boosts productivity up to 44%.
Operational efficiency is crucial for the profitability and survival of healthcare organizations (HCOs). Today’s HCOs face numerous challenges, including physician and nurse shortages, long patient wait times, and transitioning to value-based care, all of which threaten their viability. Matching volatile demand with limited and disorganized supply is a significant issue. For example, improving operating room (OR) efficiency by just 2-3% can yield an additional $200,000 annually per OR, while optimizing inpatient bed utilization is critical for financial outcomes, with each bed representing $2,000 in daily potential revenue (1). The shortage of 600,000 physicians and nurses by 2032 exacerbates these challenges (2). Additionally, 30% of patients report leaving clinics due to long wait times, and the number of patients leaving EDs without being seen has doubled in recent years (3). Improving operational efficiency is essential to address these issues and ensure HCOs can survive and thrive in a challenging environment (4).
"OperationalIQ AI" is a predictive model developed to analyze various factors that affect daily operations in healthcare environments. By ranking efficiency levels and identifying areas for improvement, it helps SOs improve their service quality and subsequently their profitability.
The model's synthetic data set is constructed using information tailored to current healthcare operational dynamics, from studies and reports on emergency department trends by Moore et al. (1), outpatient wait times based on Heath (2), and hospital performance metrics from Medicare data (3). These sources provide a solid empirical basis for modeling the efficiency of healthcare operations.