AI systems can use past trends and market signals to forecast demand.
The crucial aim of Supply Chain Management (SCM) within the pharma industry is to make the right product, for the right customer, in the right amount, at the right time (1). And that process carries out many challenges in the operational part regarding real-time data collection and developing sustainable methodologies to optimize the use of resources and avoid waste of materials and products.
The SCM has a lot of data-heavy and monotonous work that implies money and time for the pharmaceutical and medical device industry. As an example, filing paperwork manually can cost businesses 6,500 hours a year, a substantial time loss that affects productivity. AI can take care of these administrative jobs, freeing human employees to work on other projects at the same time (5). Not only that, that inefficiency provokes the waste of resources and materials, where only in Latam there is a loss of 700 Million USD in drugs that expired out of the overstock in the warehouses (6).
AI systems can use past trends and market signals to forecast demand. Warehouse managers can use them to see what they need to store more or less of. They could then avoid surplus and deficit, maintaining a consistently prepared operation. Thus, pharma manufacturers will have a full report of the dynamics of demand, storage and production of their products that will allow a better operation and decision-making process. Moreover, AI predictions about customer demands will help to fill orders faster, prioritize shipments, optimize route planning and inventory management (5,7).
It has been demonstrated that early adopters of AI in supply chain management saw a decrease in logistics costs of 15%, an increase in inventory levels of 35%, and a boost in service levels of 65% (7).